Order cut off period is 13:30 Monday to Friday.
Orders are processed and despatched within 48 hours according to stock availability.
Orders placed on weekends or bank holidays will be processed the next working day.
Please allow up to 5 days before contacting us if item is not received. We rely on our couriers to ensure timely delivery and sometimes they have delays.
We ship only to the United Kingdom.
Please contact us before ordering for delivery to Northern Ireland, Islands, the Scottish Highlands or postcodes: AB, BT, DD, FK, IV, KW, PA & PH as our courier may require an additional charge.
Incorrectly purchased goods must be returned to us within 7 working days of receipt. They must be returned in there original packaging, unused and the invoice returned with it.
The buyer is responsible for the cost of returning the goods & once inspected a refund for the goods will be issued. Carriage charges will not be refunded if the item has free postage as it is not free it but has been built into the price, so we will refund less the shipping costs.
Goods which are under warranty can also be returned to us during the warranty period at the buyers cost. Contact us on 01492 531999 before returning to us as sometimes it is quicker to return direct to the manufacturer.
No warranty will be excepted with no receipt/invoice as we need this in order to process the warranty claim.
(All return postage is down to the buyer)
For queries concerning payments contact 01492 530391 / 531999.
We prefer payment by Paypal but also accept Credit Cards.
All prices are inclusive of VAT and items come with a VAT invoice.
Delivery charges are shown on each item and relate to the UK Mainland only.
If you require delivery to remote parts of Scotland, Highlands, Islands or Northern Ireland then an extra postage charge is required by our Courier. Please contact us before bidding if your postcode begins with AB BT DD FK IV KW PA PH.
See the Terms & Conditions for full information about purchasing.
We ship to the United Kingdom Mainland Only.
Power Tool Vault is the online order department of FiXiT Power Tools in North Wales.
Established in 1987, FiXiT Power Tools has gained an excellent reputation as a major supplier to the trade and DIY market.
Specialising in the premier brands of Dewalt, Marcrist and Trend, our business ethic is to ensure the most competitive prices while providing a professional yet personal customer experience.
As authorised dealers in Dewalt, Marcrist and Trend products, we also offer repair and service facilities in our fully equipped workshop for tools both under warranty and out of it.
When ordering from Power Tool Vault you can be confident you are trading with a 'bricks & mortar' outlet with 21 years' experience in the trade.